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Privacy Policy

Lice Away Head Spa

Effective Date: 02/26/2026

Lice Away Head Spa (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and personal information of all clients and website visitors. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website, book appointments, or receive services.

1. About Our Services

Lice Away Head Spa is operated by a licensed cosmetologist providing professional scalp care, lice screening, and lice removal services. Our services are cosmetic hygiene services and are not medical treatment.

We provide services to both adults and minors, and we prioritize privacy, discretion, and professional care for every client.

2. Information We Collect

We may collect personal information when you:

  • Book an appointment

  • Complete intake or consent forms

  • Contact us through our website

  • Submit inquiries or service requests

Information collected may include:

  • Full name

  • Phone number

  • Email address

  • Home address

  • Date of birth or age

  • Parent or legal guardian information (for minors)

  • Appointment and service history

  • Scalp or treatment-related information voluntarily provided

We collect only information necessary to safely provide services and manage appointments.

3. Information Related to Minors

Because our services frequently involve children, personal information relating to minors is collected only with parent or legal guardian authorization.

Parents or guardians must provide consent for treatment, communication, and any optional services involving minors.

We do not knowingly collect information from minors without proper guardian consent.

4. How We Use Your Information

Information collected may be used to:

  • Schedule and confirm appointments

  • Provide lice screening and treatment services

  • Maintain client treatment records

  • Communicate appointment reminders

  • Respond to inquiries

  • Improve customer experience

  • Maintain sanitation and safety standards

  • Comply with applicable legal obligations

5. Confidentiality & Privacy Practices

Although Lice Away Head Spa does not provide medical services, certain information shared may relate to scalp conditions or lice exposure.

All client information is handled with professional confidentiality. We implement privacy-conscious procedures designed to safeguard client information and maintain discretion for all individuals and families served.

6. HIPAA Awareness Statement

Lice Away Head Spa follows privacy-focused practices aligned with professional confidentiality standards. While our services are non-medical and not classified as healthcare treatment, we take reasonable administrative and technical measures to protect client information from unauthorized access or disclosure.

7. Partnership Disclosure

Lice Away Head Spa proudly partners with Lice Clinics of America to support professional lice screening and treatment services.

As part of this partnership:

  • Certain products, protocols, or treatment systems may be affiliated with Lice Clinics of America.

  • Client information is not shared with Lice Clinics of America unless operationally necessary or authorized by the client.

  • Any information shared is limited strictly to service support or professional standards requirements.

Lice Away Head Spa remains independently owned and operated.

8. Photography & Media Policy

Lice Away Head Spa respects the privacy of all clients, especially minors.

Photography, video recording, or use of client images for marketing, educational, or promotional purposes will only occur when written consent is provided through a signed Photography & Media Consent Form.

No images, videos, or identifying information will be captured or published without signed authorization from the client or parent/legal guardian.

Clients who decline consent will receive services with complete privacy.

Consent may be withdrawn at any time through written request.

9. Cookies & Website Analytics

Our website may use cookies or analytics tools to:

  • Monitor website traffic

  • Improve functionality

  • Enhance user experience

Cookies do not collect sensitive treatment information. Users may disable cookies through browser settings.

10. Sharing of Information

We do not sell, rent, or trade personal information.

Information may only be shared:

  • With secure booking or payment processing providers necessary to operate our services

  • When required by law or legal process

  • To protect the safety, rights, or property of clients or the business

11. Data Security

We implement reasonable safeguards including:

  • Secure booking systems

  • Restricted access to client records

  • Confidential handling procedures

  • Password-protected administrative systems

While we work to protect information, no internet transmission can be guaranteed completely secure.

12. Communication Consent

By providing contact information, clients consent to receiving:

  • Appointment confirmations

  • Service reminders

  • Follow-up communications related to services

Clients may opt out of non-essential communications at any time.

13. Third-Party Services

Our website may use third-party providers such as scheduling platforms, payment processors, analytics tools, or communication systems. These providers maintain their own privacy policies governing how data is handled.

14. Your Privacy Rights

Clients may request to:

  • Review personal information on file

  • Update inaccurate information

  • Request deletion of records when legally permitted

Requests may be submitted using the contact information below.

15. Policy Updates

Lice Away Head Spa reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

16. Contact Information

Lice Away Head Spa
1831 Central Ave Augusta, Ga

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